Tag Archives: articles

Love thy customer


Customer service is one of those nebulous concepts that we all know are vitally important to our working lives, but it’s hard to remember that the customer is king when said king is blatantly wrong, plain cussed, or exhibits vulgar … Continue reading

Posted in Uncategorized | Tagged , , , , , , , , , , | Leave a comment

Dying to tell you…


More people die than are ever born: death is the one common experience of all living things. So why do we try so hard to pretend it won’t happen to us? We are, as a society, squeamish about death and … Continue reading

Posted in Uncategorized | Tagged , , , , , , , , , , | Leave a comment

Boo!


If that surprised you… you should get out more. But I’m glad you’re here. Welcome to the pages and pages of scribbling and nonsense that have appeared under my name over the last twenty years. Surely not. But it’s longer than … Continue reading

Advertisement

Posted in Uncategorized | Tagged , , , , , | Leave a comment